Hounslow's New Residents Panel!

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Recruitment for the Residents Panel closed in June 2025, with over 2,000 residents now taking part from every corner of the borough. The panel brings together a diverse mix of voices to help shape council services, policies, and future planning.

The panel is independently run by SMSR Research Ltd, who invite members to surveys, focus groups, interviews and workshops, depending on the topic. Participation is always voluntary, and all information is used strictly for research purposes.

This page provides an overview of what the panel has helped achieve, ongoing ways to get involved, and what’s coming up next.


What the Panel Has Contributed To

Thanks to panel members and wider resident participation, we’ve gathered valuable insight across key projects:

  • School Organisational Plan- Nearly 400 residents responded to the online survey, Panel members took part in a dedicated focus group

  • Area Forums Survey-Over 100 residents shared feedback on how Area Forums could be improved

  • Vision 2050- 120 residents contributed to the online survey, 9 panel members attended an in‑depth Vision 2050 focus group session

  • Public Realm Design Guide-15 residents responded to the online survey helping shape early design guidance

  • Osterley Bowls Club & Library Site-15 panel members attended focus groups to discuss future site options

  • Feltham Assembly Hall-16 panel members attended a focused discussion on potential uses for the hall

  • Heston Road Bus Priority Scheme- 67 residents contributed to sharing their views on proposed improvements for bus journeys and pedestrians on Heston Road

  • Revised Bike Hangars- 49 residents responded to the consultation after the council listened listened to the residents who participated in the original consultation, and as a result, a new proposal for bike hangars was made to reflect the feedback obtained.

These contributions are helping shape proposals, guide decision‑making and ensure residents’ lived experiences are central to future plans.

Ongoing Projects

Panel members and local residents can currently take part in the following active engagements


Recruitment

We are currently preparing to refresh the Residents Panel to ensure it continues to reflect the full diversity of the borough.

This means:

  • New recruitment will open in the coming months
  • Existing members may be asked to reconfirm their participation
  • New residents will have an opportunity to join

Updates about how and when to join will be shared on this page and through Council channels.


What’s Next

Over the coming year, the panel will continue contributing to a wide range of projects, policies, and service improvements. We will keep this page updated with:

  • New research topics
  • Outcomes from surveys and workshops
  • Future opportunities to get involved

Thank you to all panel members for your invaluable contributions so far.

Recruitment for the Residents Panel closed in June 2025, with over 2,000 residents now taking part from every corner of the borough. The panel brings together a diverse mix of voices to help shape council services, policies, and future planning.

The panel is independently run by SMSR Research Ltd, who invite members to surveys, focus groups, interviews and workshops, depending on the topic. Participation is always voluntary, and all information is used strictly for research purposes.

This page provides an overview of what the panel has helped achieve, ongoing ways to get involved, and what’s coming up next.


What the Panel Has Contributed To

Thanks to panel members and wider resident participation, we’ve gathered valuable insight across key projects:

  • School Organisational Plan- Nearly 400 residents responded to the online survey, Panel members took part in a dedicated focus group

  • Area Forums Survey-Over 100 residents shared feedback on how Area Forums could be improved

  • Vision 2050- 120 residents contributed to the online survey, 9 panel members attended an in‑depth Vision 2050 focus group session

  • Public Realm Design Guide-15 residents responded to the online survey helping shape early design guidance

  • Osterley Bowls Club & Library Site-15 panel members attended focus groups to discuss future site options

  • Feltham Assembly Hall-16 panel members attended a focused discussion on potential uses for the hall

  • Heston Road Bus Priority Scheme- 67 residents contributed to sharing their views on proposed improvements for bus journeys and pedestrians on Heston Road

  • Revised Bike Hangars- 49 residents responded to the consultation after the council listened listened to the residents who participated in the original consultation, and as a result, a new proposal for bike hangars was made to reflect the feedback obtained.

These contributions are helping shape proposals, guide decision‑making and ensure residents’ lived experiences are central to future plans.

Ongoing Projects

Panel members and local residents can currently take part in the following active engagements


Recruitment

We are currently preparing to refresh the Residents Panel to ensure it continues to reflect the full diversity of the borough.

This means:

  • New recruitment will open in the coming months
  • Existing members may be asked to reconfirm their participation
  • New residents will have an opportunity to join

Updates about how and when to join will be shared on this page and through Council channels.


What’s Next

Over the coming year, the panel will continue contributing to a wide range of projects, policies, and service improvements. We will keep this page updated with:

  • New research topics
  • Outcomes from surveys and workshops
  • Future opportunities to get involved

Thank you to all panel members for your invaluable contributions so far.

Page last updated: 10 Feb 2026, 10:43 AM