Public Transport Plan

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Background

From extensive consultation on the Transport Strategy (2025) and wider engagement carried out across the council, we know that residents and stakeholders would like to see improvements to public transport in Hounslow.

Themes frequently raised include:

  • Accessibility
  • Journey times
  • Bus driver training
  • Overcrowding at peak times
  • Integration with other modes
  • Service reliability, frequency and wait times
  • Equity and access in under-served areas

In response to this feedback, a draft Public Transport Plan has been produced which looks at how the council and its partners can improve bus, tube and rail travel in the borough.

We will require close collaboration with partners such as Transport for London, Network Rail and South Western Railway because the council does not operate buses or trains directly, but we play a vital role in shaping the network within our boundaries.

Draft Public Transport Plan

The draft plan sets out the borough’s vision, priorities and the actions required to make public transport better.

The table below provides a summary of the document.

Contents of the draft planPage numbers
Introduction, Vision, Targetspg. 2-7
Our current network - background on the public transport network presented in maps and case studies.pg. 8-20
Action plans setting out proposals to improve bus, rail, tube and multi-modal travelpg. 21-31
Key improvement maps - east, central and west of boroughpg. 32-34
Top priorities - a summary of the top 10 actions we would like to take forwardpg. 35
Approach to monitoring and evaluation
pg. 36
Referencespg. 37


Read the full draft Public Transport plan here.

We want to hear about your experiences of public transport to ensure the plan reflects needs across the borough. There is a survey open to collect feedback which will close on Sunday 15 March.

Get Involved

  • You can read the draft plan for background information on public transport usage in Hounslow and detailed action plans for bus, tube and rail improvements across the borough.
  • Let us know your views by filling out this survey. It is an opportunity for you to tell us about your experiences and to ensure that your voice is heard as we refine the draft plan.
  • Share the consultation with your friends, family and wider networks based in Hounslow using our promotional flyer.
  • We are also offering dedicated engagement sessions for schools, businesses and organisations interested in hearing more about the plan. If you are interested or would like to respond to the consultation as a business or organisation, please write to us at: transportplanning@hounslow.gov.uk.
  • Meet the team - a range of in-person events are being held for people to attend and share their views. For the latest information, please check back here for updates.

    Date and time

    Event

    Location

    Monday 16th Feb, 2-5pm

    Osterley Community Hub

    Osterley Library, St Mary's Crescent, Isleworth TW7 4NB

    Wednesday 18th Feb, 11am-2pmChiswick Community HubChiswick Library, Dukes Avenue, Chiswick, W4 2AB
    Friday 20 Feb, 10am-2pm
    Brentford Community HubBrentford Library, Boston Manor Road, TW8 8DW
    Tuesday 24th Feb, 11am-2pmIsleworth Community HubIsleworth Library, Twickenham Rd, Isleworth, TW7 7EU

If you need a paper copy, large print or Easy Read version or require a translation, please email consult@hounslow.gov.uk or call 020 8583 2000.

Paper copies of all consultations and surveys are available in your local library. 

Any paper submissions should be sent to Transport Planning and Road Safety Team, London Borough of Hounslow, 7 Bath Road, Hounslow, TW3 3EB, to arrive before 15 March 2026.

Next Steps

We will use your feedback to better understand whether the draft plan reflects the vision, priorities and actions that local communities would like to see in Hounslow. We will make changes to the plan based on this information and will publish the final Public Transport Plan once approved. This is likely to take place via a Single Member Decision in summer 2026 as detailed in this Cabinet Paper.


Background

From extensive consultation on the Transport Strategy (2025) and wider engagement carried out across the council, we know that residents and stakeholders would like to see improvements to public transport in Hounslow.

Themes frequently raised include:

  • Accessibility
  • Journey times
  • Bus driver training
  • Overcrowding at peak times
  • Integration with other modes
  • Service reliability, frequency and wait times
  • Equity and access in under-served areas

In response to this feedback, a draft Public Transport Plan has been produced which looks at how the council and its partners can improve bus, tube and rail travel in the borough.

We will require close collaboration with partners such as Transport for London, Network Rail and South Western Railway because the council does not operate buses or trains directly, but we play a vital role in shaping the network within our boundaries.

Draft Public Transport Plan

The draft plan sets out the borough’s vision, priorities and the actions required to make public transport better.

The table below provides a summary of the document.

Contents of the draft planPage numbers
Introduction, Vision, Targetspg. 2-7
Our current network - background on the public transport network presented in maps and case studies.pg. 8-20
Action plans setting out proposals to improve bus, rail, tube and multi-modal travelpg. 21-31
Key improvement maps - east, central and west of boroughpg. 32-34
Top priorities - a summary of the top 10 actions we would like to take forwardpg. 35
Approach to monitoring and evaluation
pg. 36
Referencespg. 37


Read the full draft Public Transport plan here.

We want to hear about your experiences of public transport to ensure the plan reflects needs across the borough. There is a survey open to collect feedback which will close on Sunday 15 March.

Get Involved

  • You can read the draft plan for background information on public transport usage in Hounslow and detailed action plans for bus, tube and rail improvements across the borough.
  • Let us know your views by filling out this survey. It is an opportunity for you to tell us about your experiences and to ensure that your voice is heard as we refine the draft plan.
  • Share the consultation with your friends, family and wider networks based in Hounslow using our promotional flyer.
  • We are also offering dedicated engagement sessions for schools, businesses and organisations interested in hearing more about the plan. If you are interested or would like to respond to the consultation as a business or organisation, please write to us at: transportplanning@hounslow.gov.uk.
  • Meet the team - a range of in-person events are being held for people to attend and share their views. For the latest information, please check back here for updates.

    Date and time

    Event

    Location

    Monday 16th Feb, 2-5pm

    Osterley Community Hub

    Osterley Library, St Mary's Crescent, Isleworth TW7 4NB

    Wednesday 18th Feb, 11am-2pmChiswick Community HubChiswick Library, Dukes Avenue, Chiswick, W4 2AB
    Friday 20 Feb, 10am-2pm
    Brentford Community HubBrentford Library, Boston Manor Road, TW8 8DW
    Tuesday 24th Feb, 11am-2pmIsleworth Community HubIsleworth Library, Twickenham Rd, Isleworth, TW7 7EU

If you need a paper copy, large print or Easy Read version or require a translation, please email consult@hounslow.gov.uk or call 020 8583 2000.

Paper copies of all consultations and surveys are available in your local library. 

Any paper submissions should be sent to Transport Planning and Road Safety Team, London Borough of Hounslow, 7 Bath Road, Hounslow, TW3 3EB, to arrive before 15 March 2026.

Next Steps

We will use your feedback to better understand whether the draft plan reflects the vision, priorities and actions that local communities would like to see in Hounslow. We will make changes to the plan based on this information and will publish the final Public Transport Plan once approved. This is likely to take place via a Single Member Decision in summer 2026 as detailed in this Cabinet Paper.


  • Respond to this survey to tell us about your experiences using public transport and what could be better. The questions are broken down into sections on bus, rail and tube travel. 

    You can read the draft plan if you wish before responding but you don't have to. 

    Thank you in advance for your participation.

    Consultation here
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Page last updated: 13 Feb 2026, 05:28 PM