Residents Voice

Residents’ Voice – Shaped by Tenants, for Tenants

WHO WE ARE: 'Residents Voice' is a tenant-led scrutiny group in Hounslow, established to ensure residents have a genuine say in how housing services are delivered and improved. We act as a “critical friend”—working alongside housing departments to review policies, performance, and services from a tenant’s perspective.

OUR GOAL: Our goal is simple: to ensure our voice influences the decisions that affect our community. While we do not focus on personal issues, our shared lived experiences across Hounslow enable us to provide honest insights and practical ideas that identify what truly matters to tenants.

OUR SLOGAN: We listen, we challenge, and we work together to recommend positive changes that benefit everyone.

WHAT WE PROMOTE: 'Residents Voice' promotes openness, builds trust, and ensures that residents are not only consulted but actively involved in shaping the future of housing services.

MEMBERSHIP: Membership is open through an application process designed to ensure fair and diverse representation across our communities. Members are required to reapply each year at the Annual General Meeting (AGM) to continue their role, allowing new residents the opportunity to participate.

HOW TO JOIN US: If you are passionate about improving housing services in Hounslow and want to make a difference, we would love to hear from you. Please email your expression of interest to engage@hounslow.gov.uk